Postage and Packing

With the exception of items that are inclusive of postage and packing costs, please add the following:

£1.50 for most small accessories.

£3.95 for each single item ordered.

£3.95 for shoes, sandals, men’s blazers, go-kart.

£5.95 for holdalls.

£6.95 for Trolley Bags.

£8.75 per set of bowls.

All other orders by value: under £30, add £3.95; £31-£50, add £4.95; £51-£100, add £6.95; over £100, add £8.75

All above postage costs are to England, Wales and the Scottish lowlands.  A member of staff will contact you with charges to the Scottish Highlands, Isle Of Wight, Channel Islands, Northern Ireland, Irish Republic, Europe & Rest Of The World.

Carriage costs for overseas orders

All overseas orders will be sent by Royal Mail or Courier at the cheapest possible rates.

Meeting Overseas Shipping Costs:

Customers specifying overseas delivery will require a quote for the cost involved. Ideally in these situations the customer should contact us by email or by telephone to obtain a quote before placing the order. However if this step is overlooked i.e an order is placed on-line without first obtaining a quote for delivery charges, we will make contact with the customer and offer the best quote we can find.

Having received and accepted a quote for shipping, customers will be offered a choice in the way that additional payment can be made as follows:

a) the customer may provide credit/debit card details over the telephone +44 1483 536 337 or by email info@bowlsdirect.com

b) the customer may purchase the appropriate monetary value in the same way one would purchase a product. This is found on the Accessories Page – Overseas Shipping Costs

Whilst every attempt is made to ensure that all prices quoted on this web site are correct it is possible that occasional errors may occur. If the store publish a price that is later discovered to be incorrect they reserve the right not to sell the goods at that price. The customer will be contacted by e-mail, prior to payment being taken, and advised of the discrepancy. It will then be the customer’s decision as to whether they wish to proceed with the purchase.

Delivery

We will endeavour to dispatch all goods within 48 hours, it may be longer in busy periods. Also please allow 14-21 days for goods out of stock.

Items Out of Stock

Customers will receive an email within in the next working day to offer an alternative item or approximate delivery time.

The store maintain a large stock of goods but if any part of an order is temporarily out of stock the remainder of the order, if applicable, will be shipped and an e-mail advice sent to the customer advising an estimated delivery date for any missing item(s). The customer may choose to cancel the missing item(s) within 48 hours of receiving the e-mail advice.

Upon clearance of full payment, and subject to availability and price checking, the ordered goods will be dispatched to the address quoted by the customer. The store accepts no liability for undelivered or misdelivered items due to the customer supplying incorrect address details.